It’s been a while since I posted on this site. Mostly it’s laziness. I’ve got some good recipes queued up though so stay tuned.
I also hit a snag in my thermal cooker love affair and I wanted to get it sorted out before posting about it. We’ve researched quite a bit and our favorite thermal cooker is the Saratoga Jacks. We both own one and we love them.
The main thing I prefer about the Saratoga Jacks over other cookers on the market it is the small inner pot you can use to cook rice or some other second dish simultaneously. It’s got a nice thick bottom (not unlike yours truly) and makes creating a whole meal more efficient.
However, I ran into a problem when the handle for the inner pot developed rust spots.
It didn’t look great but that wasn’t an issue for me until the rust began dripping into the food I was cooking in the top pot. I researched online and apparently you won’t die from eating small amounts of rust.
But there are a lot of things you won’t die from that I prefer not to do. Like watching Vin Diesel movies and tattooing pictures of boy bands on my forehead.
So, I reached out to the company and they were very kind and replaced the pot. Sweet.
Until the replacement inner pot handle developed rust spots the second time I used it. There seems to be a manufacturing problem and I hope they get it fixed.
In the meantime, I reached out to them again and they responded that they were on it and that they stood behind their product 100% and immediately shipped out another replacement pot.
The main unit and larger pot have no problems and we have used them a TON. I still think it’s the best thermal cooker on the market. I hope they get to the bottom of the issue and I’m glad they’re taking care of customers when things go wrong.
So, yeah. New year, new recipes. I’m looking forward to thermal cooking with you in 2017!
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